Contact Us

SwipePoint is designed and operated by BlueEyes Technology. You can contact us through any of the following channels:

Service Hours

Our service hours are Monday through Friday, from 10:00 a.m. to 5:00 p.m. (UTC+8, Taipei time). We are closed on weekends and Taiwan public holidays.

LINE

You can contact us through our LINE Official Account. Our LINE ID is @nka7729y.

Facebook

You can contact us through our Facebook page.

Email

You can contact us by email.

Live support does not provide instructions for using SwipePoint. For operational questions, please ask Mini SwipePoint.

Phone Consultation

SwipePoint is a free tool built with care. To keep our limited resources focused on product improvements and innovation, we do not currently provide phone consultations.

If you have questions about using SwipePoint, first check Mini SwipePoint for relevant instructions. If you still cannot resolve the issue, contact the SwipePoint team during live support hours.

Thank you for your support and encouragement. It motivates us to keep improving SwipePoint.

On-Site Training

Because our team is small, we do not currently provide on-site training. We will continue to assist you through our online channels.

For operational help, check Mini SwipePoint for relevant instructions. Mini SwipePoint is not limited to live support hours, but actual availability depends on your network connection and system service.

We will continue improving your experience. Thank you for your understanding and support.


Frequently Asked Questions (FAQs)

Q1: What is SwipePoint's official LINE account?

A: SwipePoint's LINE Official Account is @nka7729y. You can use this account to contact the SwipePoint team.

Q2: What are the live support hours?

A: Live support is available Monday through Friday, from 10:00 a.m. to 5:00 p.m. (UTC+8, Taipei time). We are closed on weekends and Taiwan public holidays. During service hours, contact us through our LINE Official Account, @nka7729y.


Subscribers receive more timely support. If you encounter an error or operational issue while using SwipePoint, contact the SwipePoint team through our official LINE account. We will prioritize troubleshooting to help keep attendance management uninterrupted. LINE ID: @nka7729y Contact Us



This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.